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Inside the CFPB

October 25, 2021

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Consumer Complaints Soar Since Pandemic Start

Consumer complaints filed with the CFPB are up 79% since the start of the pandemic, a new analysis by Inside the CFPB shows. (Includes two data charts.) Read More

CFPB Chief Warns Lenders to Focus on Fair Lending

The government settled a mortgage redlining case against a southern bank, but a warning shot may’ve been fired on technology and bias. Read More

Chopra Beefs Up Senior Leadership at CFPB

While Zixta Martinez got bumped up, two new faces — Karen Andre and Jan Singelmann — are joining the senior ranks of the CFPB. Read More

First Enforcement Action Under Chopra Targets Abusive Practices

JPay, a company that helps the government distribute money to people at the end of their prison sentences through debit cards, charged consumers fees to access their own money, the bureau said in its complaint. Read More

CFPB Paying Attention to Big Tech’s Payment Platforms

Amazon, Apple, Facebook, Google, PayPal and Square have been ordered to provide information regarding their payment platforms. The CFPB said the order was part of a market monitoring effort. Read More

Fair Lending and Servicing a Top Priority for CFPB

The CFPB under Rohit Chopra is expected to be much more aggressive regarding fair lending and fair servicing than under his predecessors. Read More

Chou Team COO Fined $40M Over Credit Report Fraud

A California district court found Jawad Nesheiwat, the company’s COO, guilty of providing consumer credit information to student loan debt-relief companies to use in marketing their services. Read More

Court Sides with BofA in Escrow Interest Class Action

A Maryland homeowner sought to file a class action against Bank of America for violating a state law requiring banks to pay interest on funds maintained in escrow accounts. Read More

CFPB Joins FTC, NC DOJ in Defense of Fair Credit Reporting Act

The bureau filed a joint amicus brief with the Federal Trade Commission in a case that seeks to use a section of the Communications Decency Act to avoid prosecution under the Fair Credit Reporting Act. Read More

Other News in Brief

Seila Law ends Supreme Court quest; compliance date of 2017 rule delayed again; CFPB joins other regulators on LIBOR statement; CFPB seeks clarity on Regulation O; consumers seek regulation of earned wage access products. Read More

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