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Volume 28 - Number 8

April 10, 2017

Downloads Available: Mortgage-Related Complaints Filed With CFPB: 3M2016

Downloads Available: Consumer Complaints Filed With CFPB by Company: 3M2017


Mortgage Complaints Down Without Exception, Data Show

Consumer complaints to the CFPB about mortgages are down in every single category tracked by this publication, and in fact show double-digit declines in all but one grouping, according to a new analysis and ranking by Inside the CFPB. Total mortgage-related criticisms to the bureau came to a relatively scant 8,334 for the period ending March 31, 2017, the second lowest first quarter total in the five-plus years since the agency began collecting such data in the fourth quarter of 2011. That number represents a decline of 14.8 percent from the fourth quarter and an even larger drop of 23.0 percent from the same period one year ago. On the loan modification front, borrower gripes fell to 2,987 during 1Q17, ...

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Poll

With originations expected to drop in 2018, will your shop turn to non-QM/non-prime mortgage products as a way to bolster volumes?

Yes, definitely. We’re planning a launch.
No. It’s still difficult compliance/regulatory-wise.
Maybe. It’s under consideration.
Not now. But things could change as 2018 progresses.

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