Consumer complaints filed with the CFPB are up 79% since the start of the pandemic, a new analysis by Inside the CFPB shows. (Includes two data charts.)
Georgia residents submitted 825.2 complaints per million people against financial service providers in the second quarter of 2021. (Includes data chart.)
In the most recent 12-month period, Florida residents submitted 2,716 complaints per million people against financial service providers. (Includes data chart.)
Consumer complaints across all categories sharply increased from the third to the fourth quarter of 2020. On an annual basis, gripes jumped 47.3%. Credit reports drew the most grievances while mortgage-related issues saw a relatively modest increase. (Includes data chart.)