After three quarters of steady declines, the number of mortgage-related complaints received by the CFPB rose again in the first quarter of 2022. Mr. Cooper Group was the most frequent target of customer ire. (Includestwo data charts.)
Ginnie MBS issuance plummeted 16.8% in February amid rising interest rates. Refinances gave ground to purchase-money mortgages and modifications. (Includes two data charts.)
Agency mortgage sales plummeted across all channels in the fourth quarter as Fannie Mae expanded its market share. Rocket, PennyMac and UWM dominated retail, correspondent and wholesale, respectively. (Includes two data charts.)
Mortgage-related gripes filed with the CFPB declined in the fourth quarter, but complaints regarding loan modifications were up double digits. (Includes two data charts.)
In mid-October, the CFPB registered its one millionth credit reporting-related grievance since the inception of its consumer complaint database in 2011.
Consumer complaints filed with the CFPB are up 79% since the start of the pandemic, a new analysis by Inside the CFPB shows. (Includes two data charts.)
Georgia residents submitted 825.2 complaints per million people against financial service providers in the second quarter of 2021. (Includes data chart.)