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Home » Authors » Lisa Burden

Articles by Lisa Burden

CFPB Probing Unauthorized Withdrawals by Mr. Cooper

May 10, 2021
Lisa Burden
Mr. Cooper has laid the blame squarely on its electronic payments vendor. But, according to legal experts, the lender/servicer could still be on the hook for any statutory or actual damages under the Electronic Fund Transfer Act.
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CFPB Report Shows Racial Disparity in Delinquencies

May 10, 2021
Lisa Burden
Legal experts believe the CFPB’s findings are “warning shots” to servicers. That means the bureau is investigating how servicers are treating borrowers and will initiate enforcement actions if it finds issues.
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Mortgage Complaints Up in Every Category in 1Q21

May 10, 2021
Lisa Burden
Wells Fargo, the nation’s largest servicer that until recently ranked on the top of the complaint list, dropped to third position in the first quarter of 2021.
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Nationwide Equities Settles Allegations of Deceptive Advertising

May 10, 2021
Lisa Burden
The New Jersey-based lender will pay $140,000 to settle CFPB charges that it misinformed consumers about the costs and risks involved with reverse mortgages. It marks the first significant regulatory action against a reverse mortgage firm under the Biden administration. More to come?
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CFPB Taking a Wide View of Enforcement, Attorneys Warn

May 10, 2021
Lisa Burden
It looks like the CFPB is willing to question long-standing ways of doing business that have withstood prior legal scrutiny, according to an attorney tracking the bureau’s enforcement activity.
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Other News in Brief

May 10, 2021
Lisa Burden
HMDA data submission due date; CFPB appeals Ocwen win in servicing misconduct case; new requirements for Minnesota reverse mortgage servicers; Tech Sprint presentations.
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Tremont to Merge with RMR Mortgage

May 6, 2021
Lisa Burden
The combined entity will be a more diversified commercial mortgage real estate investment trust, with assets expected to reach $1 billion when fully invested.
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CFPB Report Comes Down Heavily on Mortgage Servicers

May 6, 2021
Lisa Burden
Servicers need to take proactive steps to help reduce potential consumer confusion and harm, the bureau said in a recent complaint bulletin.
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CFPB: Minorities Slammed by Forbearance

May 4, 2021
Lisa Burden

Mortgage complaints mentioning forbearance have reached their highest monthly average since March and April 2020...


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Short Takes: Not Good Enough? / Up Next: Rocket / No Ratings Impact from Wells Deal / Beware of Loan Concessions / Reverse Lender Settles with the CFPB

May 3, 2021
Paul Muolo, Brandon Ivey, and Lisa Burden

Industry consultant Joe Garrett is warning mortgage lenders about loan concessions...


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