Repurchase and indemnification activity at banks and thrifts in the third quarter was the lowest since at least the second quarter of 2016. (Includes data table.)

The correspondent channel took market share from the retail channel in the conventional-conforming sector in the third quarter.

The correspondent channel gained a significant chunk of market share from retail in the conventional-conforming market during the third quarter. The broker share stayed steady.

Complaints about mortgages were down 6.2% compared with the second quarter.

Consumer criticisms related to mortgages declined in the third quarter of 2023, falling to the lowest level since the fourth quarter of 2011. (Includes two data tables.)

CFPB sends credit card report to Congress; bureau fines remittance provider; Ameris Bank settles redlining charges; NMLS issues new version of Mortgage Call Report.

A focus on marketing language, downpayment assistance programs and technology are key to reach mortgage-ready borrowers, according to lenders speaking at the MBA’s annual convention.

Focusing on existing customer databases and adding referral partners, as well as an enhanced social media presence, are key for boosting originations, according to industry participants speaking at the MBA convention.

The proposed capital rule would not only push banks to rethink their mortgage activity, it would also concentrate a lot of lending power on Wall Street, according to panelists at the MBA’s annual convention.

While significantly fewer lenders have deployed AI technologies over the past five years, the share of lenders who are using the tech in a limited or trial basis has increased, a Fannie survey showed.