“Customers are more promptly and efficiently served when they contact their financial institution directly with a concern,” said the American Bankers Association…

In terms of consumer ire, Wells Fargo was the complaint market leader…

Kraninger also avoided making a commitment to defend the CFPB’s constitutionality...

The budget for the three advisory groups will be limited to $150,000 each per year.

The American Bankers Association argues the CFPB should acknowledge the bureau is bound by the guidance it issues…

Last fall, English was named the CFPB’s deputy director by departing Director Richard Cordray...

Gripes against Experian came in at 14,914 over the six-month period…

The relief comes from the Dodd-Frank reform act, which was signed into law in May...

The RESPA statute and existing regulations still clearly prohibit payments for referrals…

“It’ll be more chaos if the president has to appoint another acting director," said one former CFPB official.