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Home » Topics » Inside the CFPB » Enforcement

Enforcement
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CFPB Decodes How Servicers Should Report Forbearance

June 22, 2020
Yemeng Yang
The CFPB clarified that furnishing a special code for tasks, such as disaster relief, is not a substitute for complying with CARES Act’s credit reporting requirements.
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Other News in Brief

June 22, 2020
Yemeng Yang
Mortgages continue to top the list of COVID-19-related complaints; tool to combat elder fraud launched; state regulators form a pandemic steering group; California Assembly Bill 2501 fails to pass.
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Credit Scores Reflecting COVID-19 Relief Raise Concern

June 8, 2020
Yemeng Yang
Even though the CARES Act grants relief from adverse credit reporting, some borrowers in forbearance plans have complained of a drop in their credit scores.
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Court Shoots Down CFPB’s Settlement with Student Loan Trust

June 8, 2020
Yemeng Yang
A district court in Delaware denied a motion for the entry of a consent judgment because the law firm that signed the settlement lacked authority from the defendants.
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CFPB Warns Servicers of Potential Violations

June 8, 2020
Yemeng Yang
Mortgage servicers could violate the CARES Act if they require documentation from borrowers to prove financial hardship or deny forbearance once it’s properly requested, warned the CFPB.
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Other News in Brief

June 8, 2020
Yemeng Yang
The CFPB updates its examination manual for reverse-mortgage servicing; states extend work-from-home guidance for mortgage loan officers; the bureau settles with short-term lenders and more.
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Servicers Offering GSE Deferral Option Risk RESPA Violation

May 26, 2020
Yemeng Yang
A new COVID-19 payment deferral option provided by Fannie Mae and Freddie Mac that doesn’t require borrowers to submit a complete response package may lead to violations under the CFPB’s loss-mitigation rules, attorneys cautioned.
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Two Mortgage Firms Settle CFPB Charges

May 26, 2020
Yemeng Yang
The CFPB resumed its public enforcement activities this month with settlements with Specialized Loan Servicing and Monster Loans.
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CFPB Issues No-Action Letter Template to Servicers

May 26, 2020
Yemeng Yang
Mortgage servicers can use the template to apply for a no-action letter to cover their use of Brace Software for online loss-mitigation applications.
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Consumer Complaints Hit Record High in April

May 11, 2020
Yemeng Yang
When it comes to coronavirus-related complaints, more than one in five criticisms are about mortgages, according to CFPB Director Kathy Kraninger.
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