The megabank is also required to refund at least $592,000 in garnishment-related fees to harmed consumers, reform its system for processing garnishments and update language in contracts with consumers.

The CFPB bans student loan debt relief firm; FDIC fines Magnolia Bank; court allows enforcement against payday lender to proceed.

After three quarters of steady declines, the number of mortgage-related complaints received by the CFPB rose again in the first quarter of 2022. Mr. Cooper Group was the most frequent target of customer ire. (Includestwo data charts.)

Although CFPB Director Rohit Chopra’s tenure so far has been unusually quiet on the mortgage front, industry attorneys and executives said other actions indicate there’s enforcement on the horizon.

Industry trade groups believe the request for information is unwarranted as fees on consumer financial products and services are already backed by adequate disclosure requirements.

The charges against MoneyGram, a remittance provider, include failure to deliver funds promptly to recipients abroad.

The denial rate on applications for refinances increased in 2021, while the purchase-mortgage denial rate declined. For both categories, inadequate debt-to-income ratios were the main reason for denials. (Includes two data charts.)

The bank had refused to approve a couple’s mortgage application until the wife returned from maternity leave, HUD said in its complaint.

The bureau said the credit reporting agency used digital tricks to manipulate people to sign up for fee-based subscriptions.

The bureau received just five comment letters on its proposed alterations to in-house adjudication procedures.