Skip to content
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Cart
  • Inside Mortgage Finance
  • MBS & ABS
  • The GSEs
  • The CFPB
  • Mortgage Trends
  • FHA/VA Lending
  • Nonconforming Markets
  • Data
    • Subscribe to Data
Home » Topics » News » Inside the CFPB

Inside the CFPB
Inside the CFPB RSS Feed RSS

Consumer Complaints Are Generally Trending Downward

April 4, 2016
Overall consumer complaints to the CFPB reached their lowest level in at least a year and a half, according to a new analysis and ranking by Inside the CFPB. Total gripes to the bureau slid 5.0 percent in the first quarter and were off 3.0 percent on an annual basis, data from the CFPB consumer complaint database show. Kvetching about residential mortgages was down slightly more, falling 6.7 percent and 4.1 percent, respectively, for those two time periods. In fact, mortgage-related belly-aching hasn’t been this low since the fourth quarter of 2013. The most dramatic change was seen in the prepaid card space, where criticisms plunged 73.3 percent in 1Q16. ... [with exclusive data chart] ...
Read More

Other News in Brief/Later This Month

April 4, 2016
U.S. Military Personnel Continue to Report Problems With Their Mortgages. Complaints to the CFPB from American military personnel about their mortgages rose 10 percent from 2014 to 2015, according to a recent report from the bureau. The good news for mortgage lenders is that total complaints about their operations – roughly 9,900 – were less than half of the total generated by debt collection practices, which came to about 20,500. ... FHFA Wants Public Input on National Mortgage Borrower Survey. The Federal Housing Finance Agency is seeking public comments about the American Survey of Mortgage Borrowers, an information collection effort otherwise known as the National Survey of Existing Mortgage Borrowers. ...
Read More

What We’re Hearing: Cordray Caves, Issues Formal Guidance on TRID Errors / Is the CFPB In Over Its Skis? / WJB Mortgage Keeps Rincon Busy / Rep. Hensarling Promises the GOP Will Do Something About Dodd-Frank / Marketplace Home Mortgage Continues Expansion

April 1, 2016
Paul Muolo
How many more of W.J. Bradley's TRID-error loans will be sold in the scratch-and-dent market?
Read More

‘Agency Patch’ Yielded $128 Billion In 2015 Fannie/Freddie Business

April 1, 2016
Fannie Mae and Freddie Mac purchased $127.7 billion of single-family loans last year that failed to meet the baseline qualified-mortgage standard set by the Consumer Financial Protection Bureau, according to a new analysis by Inside The GSEs. Under the agency’s ability to repay rule, the GSEs can ignore the restriction that qualified mortgages must have a debt-to-income ratio of 43 percent or less. This so-called agency “patch” was set up to last for seven years, or until 2021, as long as Fannie and Freddie remain in conservatorship or receivership. In other regards, such as the 30-year limit on maximum loan term and the prohibition on interest-only payments, the GSEs...
Read More

GSE Principal Reduction Faces Possibilities, Challenges

April 1, 2016
The Federal Housing Finance Agency announced last week that it’s mulling over the idea of allowing principal reductions for underwater homeowners and it expects to make a decision, one way or the other, within the next couple of weeks But some say if implemented, the overall impact will be fairly muted. Back in 2012, the agency decided that limited principal reduction could save Fannie Mae and Freddie Mac money, but the plan didn’t have the support of former Acting Director Ed DeMarco, who said it could encourage voluntary loan defaults. Since that time, FHFA Director Mel Watt revealed in a recent speech last week that he’s been...
Read More

Surprise: OCC Cuts Disclosures of Key Mortgage Servicing Data at Banks

April 1, 2016
Brandon Ivey
Fact: The Mortgage Metrics report for the third quarter of 2015 was 66 pages while the most recent issue was slashed to just 14 pages.
Read More

Investors Warn the CFPB About the Chilling Effect of the TRID Rule; Troubles May Extend to the Conforming Market

March 31, 2016
Brandon Ivey
The AMI chief warned that at some point the GSEs may decide to review TRID documentation and penalize lenders who made even small clerical errors in the disclosures.
Read More

$20 Million of W.J. Bradley’s Jumbo Loans Offered in the TRID ‘Scratch and Dent' Market. The Seller is…

March 31, 2016
Paul Muolo
According to survey figures from Inside Mortgage Finance, WJB funded $410 million in 4Q15. Typically, it sold jumbos on a correspondent basis to secondary market investors, including JPM.
Read More

Short Takes: NAR Keeping Congress Informed on the TRID Mess / No Sign of Mortgage Standards Easing? / The Customer Count for Two MI Firms / CMG Signs on with Global DMS / New Penn Hires Former BofA Official

March 31, 2016
Brandon Ivey and Paul Muolo
Can (and will) Congress act to fix the TRID mess?
Read More

New GSE High-LTV Program Will Not be an Option for Existing HARP Borrowers

March 31, 2016
John Bancroft
Except for 2012, the biggest year in program activity, most of the loans originated under HARP had rates above today’s levels.
Read More
Previous 1 2 … 566 567 568 569 570 571 572 573 574 … 1284 1285 Next

Latest Imf News

  • Retail Channel Regains Some Share of Originations in 2025

  • ARMs From Nonbanks Head Into MBS From Redwood

  • Non-Agency MBS Issuers Expect Benefits From Disclosure Shift

  • FHA Faulted on Now-Rescinded Foreclosure Sale Program

More Imf News

Featured Data

  • Bank Servicing Declines in 4Q, MSR Fair Values Up

  • Mortgage-Banking Earnings at Banks Level Off in 4Q

  • Fannie Mae, Freddie Mac Profits Decline in 2025

  • Home Equity Loan Securitization Growth Levels Off

More Featured Data

Featured Reports

  • Top Mortgage Players: 3Q25 (PDF)

  • Lender Profiles 3Q25: Top 25 (PDF subscription)

  • Mortgage Profitability Report 3Q25 (PDF)

  • Agency Channel Analysis: 4Q25 (PDF)

More Latest Reports

Featured Poll

As homeowner equity continues to build, more and more lenders are launching home equity lending products. Are you thinking of joining this market?

View Results
  • About
    • About Inside Mortgage Finance
    • Contact Us
    • Advertising
    • Privacy Policy/Terms
    • Article Reprints/Web Postings
    • Copyright FAQ
  • Customer Center
    • Subscribe
    • Request a Sample
    • Account Inquiries
    • Change of Address
    • Change of Delivery Method
    • Data Licensing
    • Password Reminder
    • Group Subscriptions
    • Refunds
    • Renew Your Subscription
    • E-mail Newsletters
  • Mortgage Data
    • Origination
    • Servicing and Portfolios
    • Mortgage Insurance
    • Securitization
    • Agency MBS Activity
    • Non-Agency MBS Activity
    • MBS Investor Activity
    • ABS Activity
    • Commercial MBS Activity
    • Funding Activity
    • Earnings and Financials
    • Regulatory Data
    • Mortgage Rates and Terms
    • Subscribe to Data
    • Lender Profiles
    • HMDA Dashboard
    • Contacts Directory
    • Custom Data
    • Data Licensing
  • Reports
    • Data Reports
    • Industry Studies
    • Regulatory Reports
    • Statistical Annual
    • Free Reports

© Copyright 2026 Inside Mortgage Finance Publications
Design, CMS, Hosting & Web Development :: ePublishing