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Home » Topics » Inside Mortgage Finance » Servicing

Servicing
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CoreLogic Trims Default Lifecycle Management

February 24, 2012
Santa Ana, CA-based CoreLogic this week unveiled DefaultView, a new, cloud-based, end-to-end servicing product that’s designed to streamline the way mortgage servicers handle loans through every stage of the default lifecycle. The new product utilizes nine modules that interconnect within its architecture to help provide a more efficient and transparent default servicing operation. DefaultView employs a master-loan architecture that provides the client with a singular view of a loan. “This design enables end users across a default enterprise to easily see a complete transaction history including workflow...
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Seasonal Factors at Play as Mortgage Default Rates Edged Higher in 4Q11

February 23, 2012
Most major servicers reported increases in mortgage delinquency rates during the fourth quarter of 2011, but some industry data suggest seasonal factors influenced the increase. According to the Inside Mortgage Finance Large Servicer Delinquency Index, 10.88 percent of loans serviced by 19 major companies were in some stage of default at the end of 2011. That was up from 10.70 percent at the end of September and marked the fourth consecutive increase in the index. The biggest increase was in the serious default category, loans 90 days or more past due but not yet in foreclosure. Some 3.27...(Includes one data chart)
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Lack of Servicer Compliance Detailed In New Report Continues Unabated

February 23, 2012
A new report detailing servicers’ compliance with foreclosure laws in San Francisco found that the mortgage industry has systematically violated state and municipal code. While California allows for both judicial and non-judicial foreclosures, the majority of servicers use the “power of sale” clause from the trust deed to choose a non-judicial foreclosure, wherein little oversight takes place. Prepared by Aequitas Compliance Solutions, the report was commissioned by San Francisco’s Office of the Assessor-Recorder. Aequitas compiled and reviewed 382 residential mortgage foreclosures, 16 percent of the...
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Settlement Ushers in New Enforcement Era

February 21, 2012
The long-anticipated mortgage servicing settlement between the federal government, 49 state attorneys general and the nation's largest servicers isn’t just a big deal in terms of dollar amount and legal liability. It’s a critical shift in the legal and regulatory enforcement paradigm that will alter the landscape for years to come. “[T]he settlement is a strategic change in the legal and reputational risk landscape, and not just for what’s left of mortgage banking,” explained Karen Shaw Petrou, a managing partner at Federal Financial Analytics, a Washington, DC, think tank...
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Settlements Abound Between Top Lenders, Federal Regulators

February 21, 2012
It looks like 2012 is turning out to be the year of the settlement between top mortgage lender/servicers and federal and state government entities. Bank of America subsidiary BAC Home Loans Servicing LP – which did business as Countrywide Home Loans Servicing LP in a previous incarnation – recently agreed to reverse or refund $36 million in fees to settle charges by the Federal Trade Commission that it overcharged struggling homeowners, in violation of an earlier agreement with the government. BAC Home Loans Servicing has already reversed or refunded $28 million worth of ...
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CFPB Releases Prototype Servicer Billing/Disclosure Statement

February 21, 2012
The Consumer Financial Protection Bureau released a draft monthly mortgage statement last week that the agency hopes will make it easier for homeowners to understand their mortgage and get a better handle on costs and fees. Compliance by mortgage servicers and creditors might get a boost in the process. The model document that was issued includes the principal, the current interest rate, the next date on which the interest rate may change, a description of late payment fees and a telephone number and email address that may be used to contact the servicer...
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Worth Noting

February 21, 2012
In response to a request from the Federal Trade Commission, a U.S. district court has banned a number of defendants from providing mortgage relief services after the agency cracked down on an alleged scam that caused consumers to lose almost $19 million. According to the FTC’s complaint, the defendants deceptively claimed they were affiliated with or approved by consumers’ lenders, that they could prevent foreclosure, and that they would refund consumers’ money if they failed to deliver promised services. Consumers were allegedly instructed not to contact their lenders and to stop making ...
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Two Servicers Account for Half of PRA Mods

February 17, 2012
Activity in the Home Affordable Modification Program’s Principal Reduction Alternative is heavily concentrated, according to an analysis by Inside Nonconforming Markets. Bank of America and Wells Fargo combined account for 51.4 percent of the non-agency principal reduction mods, based on new disclosures by the Treasury Department. The servicers’ PRA activity is outsized even compared with their overall non-agency HAMP activity. BofA and Wells combined account for 33.6 percent of active non-agency HAMP mods ... [Includes one data chart]
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MBS Investors Have More to Fear From Servicing Standards Than AG Settlement Principal Reductions

February 17, 2012
MBS investors were not at the negotiating table for the multistate servicing settlement, yet they will feel the reverberations of the principal reductions and loan modifications the banks have promised state attorneys general and federal agencies. The $25 billion agreement reached last week among 49 states, the federal government and five major servicers – Bank of America, Wells Fargo, JPMorgan Chase, Citigroup and Ally Financial – allocates $10 billion toward principal reductions for underwater borrowers at risk of default. The banks will cough up another $7 billion for other forms of borrower...
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Lack of Details Leaves Non-Agency Market Guessing at Impact of Servicing Settlement

February 17, 2012
Reaction among non-agency participants regarding the settlement by five large bank servicers announced last week has been mixed. Investors are divided on what impact principal forgiveness loan modifications will have on non-agency mortgage-backed securities – largely because the settlement terms have not been settled yet. “Once the bank modifies their own portfolio loans, where it makes sense to reduce principal, there is a huge incentive to do the rest of the modifications using investor money,” warned Amherst Securities Group. “This stems from the fact that the servicers are able to use investor funds to satisfy their own claims. And the conflicts of interest are exacerbated because of the second liens ...
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