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Home » Topics » Inside Mortgage Finance » Servicing

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Wells Fargo Says It’s ‘Very Sorry’ About Calculation Error that Led to Foreclosures

August 6, 2018
Paul Muolo
Wells Fargo: “As a result of this error, approximately 625 customers were incorrectly denied a loan modification..."
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PennyMac Boosts Profit, Originations, Servicing – and Unveils Corporate Reorganization

August 3, 2018
Brandon Ivey
The lender/servicer also unveiled plans for a corporate reorganization that could triple the firm’s market capitalization rate…
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What We’re Hearing: Fannie Mae’s Next CEO Might Be… / Thanks Congress / Amazon Still in the Hunt? / The Top Gainer: Fairway Independent Mortgage / Talking to Ed DeMarco / Gateway Gets a New CEO

August 3, 2018
Paul Muolo
No wonder why Fannie and Freddie topped Business Insider’s list of the most profitable companies per employee…
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Secondary Market in Servicing Rights Gained Momentum in Second Quarter

August 3, 2018
Sales of agency mortgage servicing rights were up in the second quarter, mostly as a result of heavier coissuance volume, according to an exclusive new Inside Mortgage Trends analysis and ranking. Servicing rights on $129.57 billion of agency mortgages changed hands during the second quarter, up 6.4 percent from the first three months of the year. The data are culled on Fannie Mae, Freddie Mac and Ginnie Mae mortgage-backed securities ... [Includes three data charts]
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Mortgage Servicers Need a Tech Boost

August 3, 2018
Mortgage servicing is lagging behind other financial services in adopting digital capability and it is impairing borrower satisfaction, according to the results of the 2018 U.S. Primary Mortgage Servicing Satisfaction Study from J.D. Power. “The challenges the servicers have are the bar keeps rising and expectations rise particularly when it comes to digital interaction,” said Craig Martin, senior director of the mortgage practice at J.D. Power. “The majority of consumers coming in or ...
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AI Slowly Penetrating Mortgage Servicing

August 3, 2018
Mortgage environments run by artificial intelligence? Not yet – but close. Artificial intelligence and automation are helping mortgage servicers streamline servicing and reduce costs but may be costing some humans their jobs, according to analysts with Standard & Poor’s Global Ratings team. However, there is no cause for alarm because human power remains vital to the mortgage process. The day AI completely takes over mortgage servicing is still very far off, analysts said ...
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MBA Urges Federal Banking Regulators to Finalize Rules Raising the Cap on MSRs that May Count Towards Tier 1

August 2, 2018
The Mortgage Bankers Association recently asked the federal banking agencies to provide an update on a proposal to increase the amount of mortgage servicing assets that a bank may count to-wards Tier 1 capital. In a letter to the Office of the Comptroller of the Currency, Federal Deposit Insurance Corp. and the Federal Reserve, the MBA reiterated its support for the agencies’ proposal to raise a recommended 25 percent cap on the amount of mortgage servicing assets that may be ...
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Servicing Market Continues Deconsolidation Trend, Big Banks Keep Slipping

August 2, 2018
John Bancroft
The biggest gainer among the top 50: New American Funding in California…
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Mortgage Servicing Market Continues Deconsolidation During 2Q18 as Middle Tier Players Keep Growing

August 2, 2018
All five of the top players in the single-family mortgage servicing business reported slight de-clines in their portfolios during the second quarter, according to an exclusive Inside Mortgage Finance ranking and market analysis. As a group, the top five participants reported $3.661 trillion in mortgage servicing at the end of June, an 0.7 percent decline from the previous quarter. Although the Federal Reserve’s official tally of home mortgage debt outstanding ... [Includes two data charts]
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Nonbanks Creep Toward 60 Percent of Outstanding Ginnie Servicing and Gain Ground in GSE Market

August 2, 2018
Depository institutions still have responsibility for most agency mortgage servicing, but nonbanks continued to gain share during the second quarter, according to a new Inside Mortgage Finance analysis of agency mortgage-backed securities data. As of the end of June, nonbanks serviced $2.887 trillion of single-family loans in MBS pools is-sued by Fannie Mae, Freddie Mac and Ginnie Mae. That was up 2.8 percent from March and represented ... [Includes two data charts]
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