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Home » Topics » Inside Mortgage Finance » Servicing

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Difficulties Making Payments Cause Most Mortgage Complaints, Servicers Have High Response Rates

April 4, 2013
Most mortgage-related complaints borrowers filed with the Consumer Financial Protection Bureau stemmed from problems they had making their payments, although servicers generally turned in surprisingly high and consistent response rates for timeliness and resolution, according to an analysis of the new data by Inside the CFPB, an affiliated newsletter. Among the 90,000 consumer complaints included in the vastly expanded public database, more than 50,000 – far and away the biggest share – had to do with mortgages. About 30 percent of the mortgage complaints were leveled...[Includes one data chart]
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Court Ends City’s Bid to Charge Banks for Foreclosure Costs

April 2, 2013
George Brooks
The Court of Appeals of Ohio for the Eighth District apparently has put to an end to city government lawsuits forcing banks to pay for the high costs of foreclosures, including city costs to raze or board up abandoned houses and lost taxes due to property devaluation.
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Best Liquidity in Five Years for ‘Flow’ and ‘Bulk’ MSRs

March 29, 2013
Paul Muolo
Sellers of 'flow' and 'bulk' mortgage servicing rights are seeing a noticeable increase in prices for their MSRs as buyers chase both quality and bargains.
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Is the Mortgage Buyback Scourge Over? Repurchases Decline to Four-Year Low

March 29, 2013
John Bancroft
Roughly 270 depositories reported some mortgage buyback activity for 2012 but overall repurchases fell to a four-year low. Is the worst of the problem now over?
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Is Fannie Mae’s NPL Auction on Hold? / Nationstar Mortgage Eyeing Jumbo MBS / Credit Suisse Goes Jumbo Once Again / It Looks as Though Freddie Will Claim Deferred Tax Assets Too / Clayton Bullish on Surveillance

March 29, 2013
Fannie Mae may be having second thoughts about selling nonperforming loans into the secondary market where cash-rich investors are waiting with bated breath.
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FHFA Proposes Force-Placed Insurance Curb

March 29, 2013
Nearly two months after it shut down a plan by Fannie Mae to lower the costs of so-called “force-placed” insurance, the Federal Housing Finance Agency this week unveiled for public comment a plan that would ban the payment of lucrative commissions and reinsurance fees to banks in return for their purchase of lender-placed insurance policies. Under the FHFA proposal, seller/servicers would be prohibited from accepting sales commissions or fees related to the placement of force-placed insurance where a conflict of interest exists between them and the insurance providers and their affiliates. Fannie Mae and Freddie Mac may be affected by such costs where a servicer pays the higher premiums and is unable to recoup the cost from the homeowner or at a foreclosure sale. Consequently, explained the FHFA, the expense is passed along to the GSEs for reimbursement.
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DeMarco Critic Seeks Hearing on FHFA-OIG Audits

March 29, 2013
The top Democrat on the House Committee on Oversight and Government Reform, who is a vocal critic of the head of the Federal Housing Finance Agency, is calling for a hearing to dissect recent reports by the FHFA’s official watchdog that the agency has been “inadequate” in its oversight of the GSEs. The committee’s Ranking Member, Rep. Elijah Cummings, D-MD, formally requested Committee Chairman Darrell Issa, R-CA, to hold a hearing with FHFA Acting Director Edward DeMarco on the hot seat and FHFA Inspector General Steve Linick, to discuss a new IG audit detailing the agency’s inattention to mortgage servicing complaints. “Another week has brought another sorry report from the FHFA Inspector General finding that FHFA and the GSEs have failed to take seriously their obligations to protect consumers,” said Cummings.
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Hope LoanPort Aids Servicing Rules Compliance

March 29, 2013
Officials at Hope LoanPort are touting the capabilities of their web-based portal to help mortgage servicers get into full compliance with the servicing rules put out in February by the Consumer Financial Protection Bureau, as well as help loan modifications proceed without interruption. When the CFPB’s mortgage servicing rules kick in Jan. 10, 2014, lenders will be required to “maintain policies and procedures that are reasonably designed to achieve the objectives of facilitating transfer of ...
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Investors Look to Nonperforming Loans

March 29, 2013
Roughly 1.2 million U.S. homes were in some stage of foreclosure during February, a 21 decline from the same period in 2011, and that spells trouble for bottom feeders looking to buy real estate owned properties from banks and auction companies. According to interviews with investors, servicing executives and mortgage bankers, some buyers are turning to the nonperforming loan market as a “back door” way to buy properties. “Investors that are buying NPLs in this fashion are looking to foreclose so they ...
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IRS Issues Opinion on Deductibility of REO Costs

March 29, 2013
The Internal Revenue Service issued an opinion this month stating that real estate owned costs do not need to be capitalized. Lawyers at Shumaker, Loop & Kendrick said IRS memorandum AM2013-001 appears to reverse an IRS opinion issued last year which stated that costs associated with REOs must be capitalized. “Historically, many banks have deducted expenses associated with other REO property currently rather than capitalizing them,” Shumaker, Loop & Kendrick said. However, in the last few years ...
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