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Home » Topics » Inside Mortgage Finance » Servicing

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Most Mortgage Complaints Filed with CFPB Decline – Except for Servicing

July 22, 2014
Thomas Ressler
Criticisms about servicing seem to be stubbornly resistant to much improvement, however, hovering in the 3,000 to 4,000 range for the last six quarters.
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Freedom Mortgage Posts Record Originations in June

July 22, 2014
Brandon Ivey
By comparison, in the first quarter of 2014, Freedom averaged $1.28 billion of originations per month.
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Prospect Mortgage Still Scouring for Lenders to Buy?

July 22, 2014
Paul Muolo
“Prospect has a target list and they have an audience,” said one advisor. “But so far, in the mortgage M&A market there has been a lot of talk – with not too many deals getting done.”
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Short Takes: Will CIT be a Player in Mortgages? / Another New CEO for Union Mortgage / Credit Suisse Buying NPLs from Astoria / JPM Gets Some Credit / IMA in Market with $1B of MSRs

July 22, 2014
Brandon Ivey and Paul Muolo
Union Mortgage has been losing some of its top executives over the past year. A few months back, its president and CEO Robert Eastep departed for Stonegate Mortgage…
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Bureau Files Lawsuit Against Debt-Collection Firm, Principals

July 21, 2014
The CFPB filed a lawsuit in a federal district court last week against Frederick J. Hanna & Associates, based in Marietta, GA, and its three principal partners – Frederick J. Hanna, Joseph Cooling, and Robert Winter – accusing them of operating a debt-collection lawsuit mill that used illegal tactics to intimidate consumers into paying debts they may not owe. “The CFPB alleges that the firm operates like a factory, producing hundreds of thousands of debt- collection lawsuits against consumers on behalf of its clients, which mainly include banks, debt buyers and major credit card issuers,” the bureau said. Between 2009 and 2013, the firm filed more than 350,000 debt-collection lawsuits in Georgia alone, according to the CFPB. The bureau further alleged the ...
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Mortgage Complaints to CFPB Plunge Across the Board

July 21, 2014
A new analysis by Inside the CFPB found that consumer complaints to the bureau about their mortgages fell sharply in the second quarter, which likely reflects a continued stabilization in the housing and mortgage markets. In 15 out of 16 metrics tracked, customer gripes declined by double digits, with the remaining metric showing only a modest rise year-over-year. And in terms of the sole metric that showed a slight rise – a 3.6 percent increase in criticisms about mortgage servicing year over year – even there the data show a double-digit improvement (20.6 percent) from the first quarter of 2014 to the second.However, upon closer examination, the data also reveal that the double-digit rates of decline in consumer complaints slowed during ...
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‘Flow’ Servicing Deals Rule the Roost, for Now

July 18, 2014
Paul Muolo
Did to raise cash in a tough origination market? Sell your MSRs.
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Put Ginnie Mae in Charge of All Government MBS?

July 18, 2014
Charles Wisniowski
Over five years, Fannie and Freddie would be wound down, but would be allowed to be sold and recapitalized as private entities with different business plans.
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Single, Numerical Scale Suggested as the Fix For Structured Finance Transaction Ratings

July 18, 2014
As the Securities and Exchange Commission continues to consider how to reform the rating process for structured finance transactions, including non-agency MBS, industry analysts affiliated with the Brookings Institution suggested that the fix doesn’t require altering the issuer-pay model that has been in place for more than 40 years. Instead, the SEC should help establish transparent, numerical benchmarks, according to two industry participants, shifting away from the current system of letter-based ratings that are also used for corporate debt and sovereign debt. Ann Rutledge, a founding principal at R&R Consulting, a credit rating service, and Robert Litan, a nonresident senior fellow at The Brookings Institution, detailed their proposal in an economic study recently published by Brookings. “Securities that are rated only in an ordinal fashion – in order of likelihood of default – can be...
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An Increase in Originations Could Mean More Mortgage Jobs

July 18, 2014
Sherry Muolo
Lenders are being careful about costs, but rising loan volumes could force some firms to hire, at least a little bit.
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