Certain mortgage companies are comfortable using AI voice bots to interact with borrowers, seeing gains in efficiency. Others are using the technology in non-customer-facing activities.

Chase increased its production by 3.7% during the third quarter, helped by correspondent lending. BofA posted an even more modest increase and production was down at other large banks.

Fifth Third believes mortgages are key to establishing long-term customer relationships that include multiple financial services.

The new option allows tri-merge resellers to calculate and deliver FICO scores directly to customers, bypassing the big credit bureaus. Experian countered with a move involving VantageScore 4.0.

Originations of home equity loans in 2025 are on track to top HEL production in 2022, which was the post-2008 peak. The HELOC share of home equity lending is down somewhat from 2022 but still dominates. (Includes three data tables.)

Housing legislation with strong bipartisan support could move forward in the Senate as soon as this month.

The share price for Better Mortgage’s parent jumped this week following an announcement that was lacking some key details.

Homeowners are tapping their equity to pay off consumer credit debt and student loans.

The largest lenders gained a little more market share during the first half of the year. (Includes two data tables.)

Economists at Fannie Mae and the MBA differ on how low interest rates on mortgages will go next year. Fannie is also more optimistic about the outlook for unemployment.