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More Questions on Ocwen’s Future

June 30, 2017
An “excess” servicing deal tied to $117.0 billion of mortgage servicing rights between New Residential Investment Corp. and Ocwen Financial appears to be dragging on longer than expected, causing anxiety in some circles. The transaction – which changes the fees paid to Ocwen resulting in a short-term (gross) gain of $425 million – was unveiled on May 1 and has yet to close. Piper Jaffray analyst Kevin Barker and his team write in a recent report that the deal was slated to be ...
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NAR Suggests GSE Capital Building Plan to FHFA Director Watt

June 30, 2017
The National Association of Realtors recommended that the Federal Housing Finance Agency create what it called a “mortgage market liquidity fund” as a way to allow Fannie Mae and Freddie Mac to rebuild capital. In a letter that went out this week to Federal Housing Finance Agency Director Mel Watt and copied to the Treasury, the trade group expressed concerns about the dwindling capital buffer that’s scheduled to hit zero by Jan. 1, 2018.If Fannie and/or Freddie posts a loss, they will need to tap a line of credit with Treasury. And with no capital reserves, NAR said that the taxpayers will feel the impact while access to credit and homeownership will be stifled.
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Communication Key to Borrower Satisfaction

June 30, 2017
A number of factors beyond offering mortgages with low interest rates can help boost customer satisfaction, said Strategic Mortgage Finance Group. Officials at the advisory firm suggest that communication with borrowers can help reduce complaints. Garth Graham, a senior partner at Stratmor and head of its marketing strategy and execution practice, said lenders can gain market share by using seven practices to improve borrower satisfaction. His advice was based on ...
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When it Comes to Mortgage-Tech ‘Disruptors,’ Failing is Part of the Innovation Process. Right?

June 30, 2017
Paul Muolo
As one veteran mortgage consultant put it: “There are no Amazons in this industry,” a reference to the online giant…
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Groups Explore GSE Reform Principles for Small Lenders

June 30, 2017
As many believe that housing reform has begun to transform from all talk to action, more industry groups are adding their two cents on what a changing housing finance reform landscape should look like. “Now, more than ever since the financial crisis, Washington D.C., is abuzz with talk of housing finance reform,” said the National Association of Federally-Insured Credit Unions. “Credit union loans provide the high quality necessary to improve the salability of the GSEs’ securities,” it added. The trade group said that in the future credit unions should be able to sell directly to the GSEs without having to aggregate their loans through large lenders.
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Nationstar Moves Offshore Operations to the U.S.

June 30, 2017
Nationstar Mortgage has moved its offshore call centers back to the U.S. to improve service to customers, particularly those who prefer to deal with domestic company representatives. The Dallas-based nonbank described the move as part of its two-year plan to become more customer-centric and provide more personalized service to its more than 3 million customers. The shift starts with rebranding, which appears designed to create the impression that the customer is dealing with ...
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Moelis Executive Reiterates Views On GSE Recap and Release

June 30, 2017
Landon Parsons, senior advisor of Moelis & Company, a firm that proposes a recap and release blueprint for the GSEs, said the government is too involved in housing. Parsons spoke at a Financial Services Roundtable forum earlier this month focused on GSE reform. The senior advisor admitted to having clients with skin in the game, but said he advises “non-litigating GSE shareholders.” He acknowledged that Fannie Mae and Freddie Mac have a “social good” component to them, but Parsons said many of the policies were flawed. Parsons said most of the GSE reform plans to date have been written by advocacy or special interest groups and have introduced concepts that often require...
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loanDepot Looking to Drive More Digital Closings

June 30, 2017
loanDepot would like to see more digital closings, according to Dominick Marchetti, the firm’s chief technology officer. The loanDepot official said there has been very little use of e-closings since he first witnessed one over a decade ago in 2002. “It’s fairly disappointing, actually,” Marchetti said, adding that fewer than 100 digital mortgages are closed per month. Only 1,600 of the nation’s 3,800 counties are equipped to handle digital closings, he added. The slow adoption rate ...
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U.S. Mortgage Insurers Analyzes GSE Reform Proposals

June 30, 2017
The U.S. Mortgage Insurers weighed in on how four think tank and trade group GSE reform proposals align with the group’s reform principles. Mortgage insurers have said that protecting taxpayers, promoting stability, ensuring accessibility and fostering transparency are important components of a successful reform plan. The Milken Institute plan recommends that Fannie Mae and Freddie Mac be taken out of conservatorship and their charters amended to turn them into mutual entities owned and operated by seller-servicers, with Ginnie acting as a stand-alone government corporation. The USMI said the proposal works to protect taxpayers by requiring more private capital and promotes stability by utilizing Ginnie’s existing infrastructure and systems.
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CoreLogic: Escrow Accounts Trending Up

June 30, 2017
Mortgage escrow accounts are getting more popular among lenders and borrowers on both state and national levels, according to CoreLogic, a provider of financial analytics and business intelligence. The analysis confirms a trend observed over the past several years to move borrowers to mortgage escrow accounts, said CoreLogic Principal Dominique Lalisse. In a blog, Lalisse noted that nearly 80 percent of borrowers have established escrow accounts from which ...
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