While many mortgage servicers handled high forbearance call volume while keeping callers on hold for as little as three minutes, some entities took as long as 26 minutes to connect borrowers to help.
Even though FEMA is not directly responsible for oversight of compliance with flood insurance program requirements, the GAO has suggested Congress prompt FEMA to act.
Retail and institutional investors that bought shares in mortgage IPOs of the past year are feeling glum these days. Most are sitting on losses. Are better days ahead? Hard to say...
Loan officers continue to benefit from strong refis and purchases, but compensation is coming under pressure. Meanwhile, the need for processors is not abating, according to LBA Ware.