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Short Takes: Citigroup Chops Servicing Staff / Peer-to-Peer Mortgage Lending Gains Traction / Workforce Migration from Flagstar to United Shore / Quicken Plays ‘March Madness’ / Ginnie Japan

January 21, 2014
George Brooks, Brandon Ivey, and Paul Muolo
More than $85 million in peer-to-peer mortgages were originated in 2013 via National Family Mortgage. It may double that performance this year.
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Industry Reps Rattle Off Many Suggested Changes to ATR Rule

January 21, 2014
With the mortgage industry having failed to delay implementation of the CFPB’s ability-to-repay rule/qualified mortgage standard, industry representatives have shifted gears and are now pressing for numerous alterations to the bureau’s controversial rule, which took effect Jan. 10. During a hearing last week before the House Subcommittee on Financial Institutions and Consumer Credit, the Mortgage Bankers Association had a number of recommendations, including abandoning the “rebuttable presumption” level of legal...
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Mortgage Tech Vendors Watch, Wait as Host of Rules Take Effect

January 21, 2014
It’s too early to say how the January effective dates for a handful of game-changing rules from the CFPB are going to affect mortgage lenders and servicers. The real test will be what happens when the CFPB shows up at the door and wants to sit down and have a look around. The short-term implications of the bureau’s new rules likely won’t be any big deal, according to Scott Stucky, chief operating officer of DocuTech Corp., a provider of compliance and document technology...
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Bank of the West Swims Against QM Tide to Offer IO Mortgages

January 21, 2014
While most mortgage lenders continue to insist they won’t originate new loans that fall outside the CFPB’s “qualified mortgage” parameters, one notable exception is San Francisco-based Bank of the West, which recently announced it will continue to offer interest-only mortgages, despite the fact such loans do not qualify for QM status. “We extensively reviewed the CFPB’s rules and found them broadly consistent with how Bank of the West has always done business,” said Paul Wible, senior executive vice president and head of the bank’s...
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More Mortgage Rules in the CFPB Pipeline, Regulatory Agenda Shows

January 21, 2014
The CFPB’s recently released semiannual regulatory agenda indicates the bureau plans to remain on a robust mortgage-related rulemaking schedule, although not at the blistering pace seen one year ago when it issued a handful of game-changing rules for the mortgage lending and servicing sectors. The CFPB said it is “continuing rulemaking activities to assist in the full implementation of, and facilitate compliance with, various mortgage-related final rules issued by the bureau in January 2013, strengthening consumer protections involving...
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Bureau Orders Missouri Lender To Pay $81K for Kickback Scheme

January 21, 2014
Last week, the CFPB ordered a Missouri mortgage lender, Fidelity Mortgage Corp., and its former owner and current president, Mark Figert, to pay $81,076 to settle allegations it funneled “illegal kickbacks” to a bank in exchange for loan referrals. The bureau charged that Fidelity, a St. Louis-based non-depository mortgage lender, entered into an agreement with an unnamed bank in which the bank referred potential borrowers to Fidelity in exchange for kickbacks. The kickbacks were disguised as inflated lease payments...
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CA Fed Court Rejects Morgan Drexen Challenge to CFPB

January 21, 2014
The U.S. District Court for the Central District of California has rejected a legal challenge to the constitutionality of the CFPB that was brought by debt relief firm Morgan Drexen, which became the subject of a bureau enforcement action after the filing. Back in July, Morgan Drexen sued the bureau in federal district court in Washington, DC, challenging the constitutionality of the agency, as well as accusing it of “data mining” and attempting to obtain sensitive bankruptcy information protected by attorney-client privilege...
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Consumer Complaints About Mortgages Jump 25 Percent

January 21, 2014
Consumer complaints to the CFPB about their mortgages again dropped off during the fourth quarter of the calendar, but were still up 25.2 percent for the 12-month period ending Dec. 31, 2013, versus one year prior, a new analysis by Inside the CFPB shows. One pattern that has emerged over the last nine quarters is that mortgage gripes have been comparatively low during the fourth quarter, only to surge during the next three quarters, and then fall off again in the next three-month period. During the most recent cycle, that has translated into a 33.3...
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Handling Consumer Confusion Requires Sophisticated Triage

January 21, 2014
The CFPB’s emphasis on consumer complaints has injected a whole new compliance dynamic for lenders of all types and sizes. And in order to successfully manage what is likely the most problematic complaint – confusion – lenders are going to need a more sophisticated triage process. “In an environment in which regulators cite customer confusion as a primary rationale for actions on everything from advertising and sales practices to rewards programs to arbitration clauses, establishing a high threshold for a matter to qualify as a...
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Private Student-Loan Lenders Pushed to Promote Refinances

January 21, 2014
With more than 850,000 private student loans in default, and even more in delinquency, loan lenders and servicers have been made keenly aware that regulators think they need to do more to help struggling borrowers refinance their student loan debt. Earlier this month, CFPB Director Richard Cordray, Education Secretary Arne Duncan, and Acting Deputy Treasury Secretary Mary Miller convened a meeting with the nation’s largest private student lenders and servicers to review the situation and to drum up solutions. One of the big problems, according...
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