Consumer complaints submitted to the CFPB dropped 8.5 percent from the second quarter of 2013 to the third, the second consecutive quarterly drop, according to a new Inside the CFPB analysis of the bureau’s complaint database. The findings suggest financial services providers are getting a better handle on issues driving consumer gripes to the bureau, and doing a better job of responding to those complaints once they are lodged. Eight of the top 10 financial institutions as ranked by cumulative total of complaints saw a drop...

More than one in five loans originated today would not satisfy the criteria for the qualified mortgage “safe harbor” legal protections under the ability-to-repay rule promulgated in January by the CFPB, according to an analysis by ComplianceEase, a provider of risk management solutions to the financial services industry. The company’s analysis also found that more than half of such loans – or at least 10 percent of recently originated mortgages – have fees that exceed the new 3 percent points-and-fees threshold. Further, “Loans...

It may be hard to believe, but there are some companies considering early compliance with the CFPB’s mortgage servicing rules which take effect on Jan. 10, 2014. But one top official from the bureau urged taking a cautious approach. Answering some questions about the effective date of the bureau’s mortgage servicing rules during a webinar sponsored last week by the Mortgage Bankers Association, Marta Tanenhaus, senior counsel with the CFPB, reminded participants that “no servicer is required to comply with the rules before Jan...

Subject matter attorneys from the CFPB participated in a webinar sponsored by the Mortgage Bankers Association last week on the bureau’s mortgage origination rules to try to give industry representatives some detailed responses to a number of frequently asked questions the agency has received in recent months. “One of our key priorities has been to bring increased clarity, certainty and burden relief wherever possible and appropriate to address critical questions that we heard from industry,” said Lisa Applegate, the...

As the mortgage lending industry continues to brace for qualified mortgage lending versus non-QM lending, and with the new qualified residential mortgage standard about to be put into play, it’s important lenders remember they don’t have to originate QM or QRM loans. “There is no legal requirement under [Dodd-Frank] to make QM or QRM loans,” Laurence Platt, a partner with the K&L Gates law firm in Washington, DC, told participants during a recent webinar sponsored by Inside Mortgage Finance, an affiliated newsletter...

The Federal Reserve Office of Inspector General, which also serves as the IG for the CFPB, took the unusual step of entering a public policy debate and challenged the assertion by the Bipartisan Policy Center that it doesn’t have adequate investigative and reporting powers related to the bureau. In its recent report on the CFPB, the center and its Task Force on Consumer Protection said, “The bureau should have all of the other trademarks of accountability that independent bank regulators share. The Dodd-Frank Act contains...

The CFPB spent $13.2 million over the last two fiscal years on various, and at times controversial, data collection activities, according to documentation the bureau sent to the leadership of the House Financial Services Committee. When CFPB Director Richard Cordray appeared before the House Financial Services Committee on Sept. 16, he got an earful from chairman Jeb Hensarling, R-TX, for dozens of answers the congressman said he never got from Deputy Director Steven Antonakes related to the bureau’s data collection...

A rebound in asset securitizations backed by car loans, dealer financing and credit cards fueled a solid 9.9 percent increase in non-mortgage ABS issuance during the third quarter of 2013, according to a new analysis and ranking by Inside MBS & ABS. A total of $42.00 billion of non-mortgage ABS were issued during the third quarter, reversing a sharp decline in new issuance during the previous three-month period. It lifted total production for the first nine months of 2013 to $127.34 billion, a 14.7 percent increase over the same period last year. The biggest component in the market has been...[Includes two data charts]

Lenders continue to originate non-agency jumbo mortgages, but few are likely to be securitized in the coming months due to more favorable economics for banks retaining the loans in portfolio. Longer term, many investors suggest they won’t return to the non-agency mortgage-backed security market until issuers standardize their offerings. The ABS East conference sponsored by Information Management Network last week in Miami presented a tale of two markets: jumbo MBS and everything else ...

The jumbo mortgage-backed security market showed some signs of life this week as Shellpoint Partners offered its second deal of the year, a restructured and downsized version of the transaction targeted for late September. The $250.85 million deal is set to receive a triple-A rating with credit enhancement of 7.10 percent on the top-rated tranche, according to Kroll Bond Rating Agency. The $308.64 million deal Shellpoint was preparing in September was set to have credit enhancement of 7.90 percent ...