August 12, 2024

Consumer Complaint Volume Continues to Get Louder

Consumer ire toward financial services and products doesn’t seem to be abating, with complaints to the CFPB hitting a record high in the second quarter of 2024. (Includes two data tables.) Read More

RFI on Mortgage Closing Costs Receives Varying Responses

Mortgage industry trade groups want the bureau to explore the repercussions on markets and consumers of any new rule or regulation concerning mortgage closing costs. Read More

CFPB Urged to Act Within Authority on Closing Costs

Industry trade groups cautioned the CFPB that limits on mortgage closing costs could be beyond the bureau’s authority. Read More

CFPB Files Amicus Brief in Mortgage Servicing Lawsuit

Mr. Cooper Group’s Nationstar Mortgage is under fire for allegedly collecting payoff statement fees not included in the original mortgage contracts. Read More

Experts Warn Companies on the Risk of Cutting Compliance Costs

While companies will inevitably have to reduce costs, industry analysts stress that it’s important that compliance policies and system remain updated and in-place. Read More

Banks Seek Adjustments on Section 1071 Implementation

Some banks continue to press the CFPB for a reporting exemption for small banks as the rule will create additional burdens on these banks who may get frustrated and end up selling or closing their businesses. Read More

CFPB Finds Deceptive Practices in Solar Lending

The bureau is partnering with the Treasury Department and the Federal Trade Commission to stop illegal practices in the solar industry. Read More

Other News in Brief

CFPB is investigating price gouging by private equity firms; litigation may occur between the bureau and JPMorgan Chase regarding Zelle payments; CFPB and other federal regulators release a proposed rule to standardize data submitted to federal financial agencies; CFPB proposes $3.0 million in penalties for credit repair issue. Read More

Inside the CFPB

View Archived Issues

Consumer Complaint Volume Continues to Get Louder

RFI on Mortgage Closing Costs Receives Varying Responses

CFPB Urged to Act Within Authority on Closing Costs

CFPB Files Amicus Brief in Mortgage Servicing Lawsuit

Experts Warn Companies on the Risk of Cutting Compliance Costs

Banks Seek Adjustments on Section 1071 Implementation

CFPB Finds Deceptive Practices in Solar Lending

Other News in Brief

Latest Imf News

Mortgage Buyback Activity at Banks Down Somewhat in 3Q

NCRC Launches Fair Lending Tip Line

Locks for Refis Trail Off in November

Citi Broadens Prime Non-Agency MBS Issuance With Higher LTV Ratios

Featured Data

Nonbanks Post Small Drop in Mortgage-Banking Income

Bank MSR Portfolios Shrink Slightly, Valuation Strong

Bank ABS Holdings Decline in 3Q25, Auto Portfolios Grow

Lending Slows Across Products in Third Quarter

Featured Reports

Lender Profiles 2Q25: Top 25 (PDF)

GSE Repurchase Activity: Cumulative to Second Quarter 2025 (PDF Format)

Mortgage Profitability Report 2Q25 (PDF)

IMF HMDA Dashboard: 2024

Featured Poll

As homeowner equity continues to build, more and more lenders are launching home equity lending products. Are you thinking of joining this market?

Inside the CFPB

August 12, 2024

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As homeowner equity continues to build, more and more lenders are launching home equity lending products. Are you thinking of joining this market?