Servicers are working to shift from reaction-based investments in technology to forward-looking measures. That includes the use of artificial intelligence.
“The Biden administration is committed to fostering innovation in the financial sector while ensuring that we protect consumers, investors, and our financial system from risks that new technologies pose,” said Nellie Liang, under secretary for domestic finance at the Treasury.
“I want us to use it in a way that’s going to protect the company and protect the borrowers as well,” said Kiran Sahota, an executive vice president of technology at Freedom Mortgage.
The CFPB reiterated that Regulation Z prohibits mortgages for principal dwellings from including “terms requiring arbitration or any other nonjudicial procedure as the method for resolving any controversy or settling claims arising out of the transaction.”
Housing affordability ranked as more important for voters in the 2024 presidential election than abortion rights or student debt, according to a survey commissioned by Redfin.
Mortgage-banking income at banks and thrifts went up 27.8% in the first quarter of 2024 compared with the previous quarter. Trends were far from uniform among the major players. (Includes data table.)