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Home » Topics » Inside the CFPB » Information Security

Information Security
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IG Audit Finds CFPB Information Security Ineffective

November 10, 2025
Shannon Clark
The Inspector General attributed the information security issues to the loss of contractor resources and departure of agency personnel.
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Mixed Reaction to CFPB’s Open Banking Proposal

January 16, 2024
Brandon Ivey
Industry participants and consumer advocates separately applauded the CFPB’s Section 1033 proposal on open banking. There were also plenty of suggestions for adjustments among the thousands of comment letters submitted.
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Chopra Pressed on Breach, Trade Group Engagement

December 11, 2023
Sam Manas
Republican lawmakers in the House and Senate pushed CFPB Director Rohit Chopra to share more information on a data breach at the bureau earlier this year. Members of both parties also urged Chopra to engage more with state-level banking trade groups.
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State Regulators Tightening Cybersecurity Requirements

September 18, 2023
Sam Manas
Regulators in New York and California are stepping up their notice requirements for security incidents. California is also in the process of enhancing consumer data rights.
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Some Nonbanks Voluntarily Accept CFPB Oversight

August 7, 2023
Sam Manas
The CFPB said several nonbanks that have come under its oversight following a procedural rule issued in November 2022 are cooperating with the agency to iron out compliance problems before it’s too late.
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CFPB, ACI Settle Over Erroneous Servicing Charges

July 10, 2023
Sam Manas
The $25 million settlement is the CFPB’s first enforcement action brought over information handling practices in processing mortgage payments. The settlement is tied to the Electronic Fund Transfer Act.
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CFPB Close to Issuing Rule to Prompt Open Banking

June 26, 2023
Sam Manas
A pending initiative on personal data rights will entail CFPB rulemaking paired with private sector standard-setting activities, allowing market developments to guide the path toward “open banking.”
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Republicans Lambast CFPB for Data Breach Response

June 26, 2023
Sam Manas
During hearings this month, Republicans said a recent data breach at the CFPB resulted from poor cybersecurity practices. They also complained the agency took too long to inform Congress of the problem.
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Agencies Propose Standards for Use of AVMs, Guidance for ROVs

June 12, 2023
Sam Manas
The CFPB and five other federal agencies issued a joint proposed rule aiming to set quality control standards for the use of automated valuation models. Separately, regulators issued proposed guidance for reconsiderations of value.
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CFPB Highlights Regulatory Issues Involving Chatbots

June 12, 2023
Sam Manas
The CFPB stressed that any use of a chatbot in customer service roles should meet financial institutions’ legal obligations. The bureau also outlined a series of problems reported in consumer complaints.
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