The servicing rules implemented by the Consumer Financial Protection Bureau at the beginning of this year appear to have resulted in improvements to customer service along with increased costs for servicers, according to industry analysts. “Most servicers have adapted their operations to make the customer experience a key focus of their servicing operations,” according to analysts at Standard & Poor’s. When reviewing servicers, S&P said...

The best bet for lenders that want to reward and retain their top mortgage producers while remaining on the right side of the Consumer Financial Protection Bureau’s loan-originator compensation restrictions is to keep any compensation plan simple and easy to follow, experts warned during an Inside Mortgage Finance webinar this week. Some four months after the LO compensation rule took effect, most in the industry are aware of the rule’s general prohibition – no compensation based on loan terms – but lenders remain full of questions in determining how they can and cannot compensate their loan officers and brokers, as well as whom exactly in their employ falls within the new CFPB rule, according to Richard Andreano, practice leader at Ballard Spahr’s mortgage banking group. Andreano noted...

As for details, a spokesman for the company said Ellie isn’t talking about the topic at this time. In an email exchange with IMFnews, mortgage technology consultant Tony Garritano of Progress in Lending called the whole episode “very bizarre”…

With Mel Watt remaining silent, Ed DeMarco used one of his last days at the Federal Housing Finance Agency to reminisce.

The MBA said applications for purchase-mortgages with high loan balances have increased in recent months while applications for lower-balance mortgages has declined…

FHFA Director Mel Watt may have something to say soon on the topic of Fannie Mae/Freddie Mac loan level price adjustments, commonly known as LLPAs. As for the GSE 'Scorecard'...

Did the FHFA late last summer/early fall raise concerns regarding a certain nonbank servicer’s capital in regard to a huge portfolio of mortgage servicing rights that it had bought earlier in the year from a megabank?

Will the Ocwen-Wells MSR deal ever get approved? In time, but...

Meanwhile, Ocwen’s board recently increased the maximum bonus amount for senior level executives to $3 million per year from $2 million.

Ocwen's stock has been floundering of late, but its payroll is headed north on a rocket.