Ocwen Financial Solutions Private Limited, a vendor based in India, received high marks from Morningstar Credit Ratings. OFS is a subsidiary of Ocwen Financial that handles servicing for more than 50 clients. Morningstar said the vendor’s metrics meet or exceed industry standards for customer relationship management, homeownership retention and delinquency management. “Ocwen India, with its multiple servicing platforms, extensive and ...
Mortgage delinquencies increased by nearly 10 percent in June compared with the previous month, following five months of declines, according to Lender Processing Services. The increase is seen as a seasonal move, with delinquencies expected to continue to decline over the long-term. LPS last week estimated that the total delinquency rate, loans 30 or more days past due but not in foreclosure, was 6.68 percent as of the end of June, up from 6.08 percent in May. Foreclosures also increased ...
The Consumer Financial Protection Bureau’s new criteria for error notices and information requests present considerable challenges to mortgage servicers, according to a new PricewaterhouseCooper analysis. Implementing the changes will require careful review and updates to systems, processes and responsibilities to ensure servicers’ compliance with the new standards, said PwC. The new procedures for error notices and information requests are based on existing rules for responding to qualified written requests ...
Once upon a time, in the third quarter of 2005, Countrywide Financial became the first company to amass a mortgage servicing portfolio of over $1 trillion. Just three years later, the company would be consumed by a hungry giant, Bank of America, which in the process became the first – and only – $2 trillion mortgage servicer. During the second quarter of 2013, BofA gave up its chair in the $1 trillion servicing club, reporting a 16.7 percent drop in its portfolio that left the company with “just” $988.6 billion in servicing. Since peaking at an industry record of $2.160 trillion at the end of 2009, BofA has managed to shrink its portfolio by a whopping 54.2 percent. The bank shed...[Includes one data chart]
State and federal regulators appear to be close to getting more servicers to agree to a settlement similar to the $25 billion deal agreed to by five big banks.
Mortgage real estate investment trusts can draw some guidance from a recent private-letter ruling from the Internal Revenue Service on whether excess spread on mortgage servicing rights can be deemed as real-estate assets for REIT purposes. According to a recently released IRS private-letter ruling dated April 12, certain excess servicing rights would constitute a real-estate asset, and income from the spread would be treated as interest on obligations secured by mortgages on real property, for purposes of tax rules governing REITs. MSRs generally represent...
The Special Inspector General for the Troubled Asset Relief Program is pressing the Treasury Department to focus on servicer actions as part of efforts to reduce re-default rates in the Home Affordable Modification Program. The Treasury has pushed back against the suggestions, stating that it is “always looking to improve the program.” In a report published last week, the SIGTARP said HAMP mods have re-defaulted at an “alarming” rate. As of the end of April, the re-default rate on HAMP mods completed in 2009 was 46 percent and the re-default rate for HAMP mods completed in 2010 was 38 percent. “While HAMP has helped...
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