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Consumer Mortgage Complaints Plunge Broadly by Double Digits

January 22, 2018
Consumer complaints to the CFPB about mortgage-related issues are on the verge of a free-fall, with volumes dropping by double digits, quarterly and annually, in every category tracked, according to a new analysis and ranking by Inside the CFPB. For starters, total gripes fell 15.9 percent from the third quarter of 2017 to the fourth quarter, and by 27.8 percent year over year. Digging into specific kinds of complaints, criticisms about loan modifications mirrored those trend lines, dropping 15.3 percent from 3Q17 to 4Q17, and by 29.2 percent on an annual basis. When it came to mortgage servicing, consumer kvetching was on a parallel track, down 13.0 percent and 26.4 percent, quarter over quarter and year over year, respectively. In ...
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What We're Hearing: GSE Reform is Dead, Here’s Why / Okay, Maybe a 20 Percent Chance of Passage / What’s Riskier? GSE Stock or Bitcoin? / Nonbank CEO Ready to Depart / Brett Hively Resurfaces / FHA and the Government Shutdown

January 19, 2018
Paul Muolo
The White House may be committed to GSE reform, but Republicans are not...
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Most Large Banks Report a Production Decline for 4Q17

January 19, 2018
Paul Muolo
The lone bank bucking the trend was U.S. Bank, Minneapolis, which funded $12.5 billion, a 3.3 percent improvement from the prior period.
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Behind the Trump Tax Changes: Revised Treatment of Rate-Lock Commitments and Hedges

January 19, 2018
Brandon Ivey
IRLCs generally last 30 to 60 days, with lenders agreeing to make a mortgage at a particular interest rate prior to funding the loan.
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GSE Shareholders Appeal Loss in ‘Sweep’ Case Against the FHFA

January 19, 2018
Carisa Chappell
The plaintiffs argue that the GSEs and their private stockholders did not receive any consideration in exchange for the net worth sweep…
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PennyMac Breaks into the Broker Channel

January 19, 2018
PennyMac is leaping into the wholesale-broker channel with its new Power platform as it eyes increased purchase-money and jumbo mortgage originations. The company’s enhanced production platform will provide mortgage brokers broad access to data, allowing them to proactively manage their pipelines, according to executives at the California-based firm. “Power is a proven, best-in-class platform,” said Kimberly Nichols, managing director of PennyMac’s ...
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United Shore in a Legal Battle After a Data Breach

January 19, 2018
A data breach involving United Shore Financial Services and Xerox has prompted a class-action lawsuit from borrowers and a legal battle between the lender and the loan document software vendor. United Shore is the parent company of United Wholesale Mortgage, a major player in the wholesale channel. In 2011, United Shore was using BlitzDocs to process and store loan documents. At the time, the software program was operated by Xerox Mortgage Services. Al Leibovic, a borrower, filed ...
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Refi Boosts GSE Volume in 4Q17

January 19, 2018
Fannie Mae and Freddie Mac saw a 27.2 percent surge in refinance business during the fourth quarter that helped offset an 8.3 percent drop in purchase-mortgage acquisitions, according to an Inside Mortgage Trends analysis of mortgage-backed securities data. The wholesale-broker channel recorded a 7.4 percent increase in production during the fourth quarter, compared to smaller increases in retail (2.6 percent) and correspondent (6.0 percent) ... [Includes one data chart]
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Four Years In, Non-QM Market Struggles to Amass Volume

January 18, 2018
Thomas Ressler
Authoritative numbers on the size of the non-QM space are difficult to come by.
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FHFA Chief Unveils Agency Views on GSE Reform, Worries About Having Too Many ‘SMEs’

January 18, 2018
Paul Muolo
Watt and his staff do not want taxpayers to foot the bill for failing mortgage guarantors…
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