Skip to content
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Cart
  • Inside Mortgage Finance
  • MBS & ABS
  • The GSEs
  • The CFPB
  • Mortgage Trends
  • FHA/VA Lending
  • Nonconforming Markets
  • Data
    • Subscribe to Data
Home » News » CFPB DT Complaint Database Has Several Deficiencies, OIG Finds
Looking to read the full article? Register for free access to IMFnews content today!

CFPB DT Complaint Database Has Several Deficiencies, OIG Finds

August 10, 2015
The Office of Inspector General for the CFPB has found that the bureau has moved to secure the Data Team Complaint Database, which supports the CFPB’s Consumer Response System (CRS) through which it handles consumer complaints. However, there are several control deficiencies that need to be remedied. “Overall, we found that the CFPB has taken steps to secure the DT Complaint Database in accordance with the Federal Information Security Management Act and the agency’s information security policies and procedures,” the report began. For example, the CFPB has deployed network-level firewalls and intrusion detection systems for the DT Complaint Database. “However, we identified several control deficiencies related to configuration management, access control, and audit logging and review,” the report added. “Specifically, ...
News Inside Mortgage Finance Inside the CFPB GSEs Complaints
Purchase this article for $55.00
Subscribe To The Newsletter

Latest Imf News

  • Residential MBS Outstanding Tops $10 Trillion

  • Fannie Picks Up Pace of CRT Issuance

  • MISMO’s AI Framework Aims to Shield Mortgage Companies

  • Valon’s Valuation Spikes With Latest Funding Round

More Imf News

Featured Data

  • GSE MBS Issuance Increases in August

  • Mortgage-Banking Profits on Production, Servicing Decline in 2Q

  • Banks Shed MBS/ABS From Trading Accounts in 2Q

  • Rocket, Cenlar Subservicing Portfolios Decline

More Featured Data

Featured Reports

  • Mortgage Profitability Report 2Q26 (PDF)

  • IMF Mortgage Directory: Full interactive database

  • Mortgage Servicing Rights Report: 2Q26 (PDF)

  • Agency Seller-Issuer Profile: 2Q26 (PDF)

More Latest Reports

Featured Poll

As homeowner equity continues to build, more and more lenders are launching home equity lending products. Are you thinking of joining this market?

View Results
  • About
    • About Inside Mortgage Finance
    • Contact Us
    • Advertising
    • Privacy Policy/Terms
    • Article Reprints/Web Postings
    • Copyright FAQ
  • Customer Center
    • Subscribe
    • Request a Sample
    • Account Inquiries
    • Change of Address
    • Change of Delivery Method
    • Data Licensing
    • Password Reminder
    • Group Subscriptions
    • Refunds
    • Renew Your Subscription
    • E-mail Newsletters
  • Mortgage Data
    • Origination
    • Servicing and Portfolios
    • Mortgage Insurance
    • Securitization
    • Agency MBS Activity
    • Non-Agency MBS Activity
    • MBS Investor Activity
    • ABS Activity
    • Commercial MBS Activity
    • Funding Activity
    • Earnings and Financials
    • Regulatory Data
    • Mortgage Rates and Terms
    • Subscribe to Data
    • Lender Profiles
    • HMDA Dashboard
    • Contacts Directory
    • Custom Data
    • Data Licensing
  • Reports
    • Data Reports
    • Industry Studies
    • Regulatory Reports
    • Statistical Annual
    • Free Reports

© Copyright 2026 Inside Mortgage Finance Publications
Design, CMS, Hosting & Web Development :: ePublishing