As part of its scrutiny of the use of mandatory pre‐dispute arbitration clauses in consumer financial contracts, the CFPB is proposing to conduct a nationwide telephone survey of 1,000 credit card holders. In Section 1028 of the Dodd‐Frank Wall Street Reform and Consumer Protection Act, Congress instructed the bureau to complete a study about arbitration. Section 1028 also authorizes the CFPB to “prohibit or impose conditions or limitations on the use of” such agreements based on the study results, the attorneys at the...