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Student Loan Complaints

Trends in Student Loan Complaints Filed with the CFPB: 3Q17-2Q23 (Spreadsheet)

July 10, 2023

Volume of complaints. Breakouts for federal and private loans with subbreakouts for dealing with lender or servicer, struggling to repay loan and credit/fraud issues. Additional breakout for private loans only: getting a loan.


Trends in Student Loan Complaints Filed with the CFPB: 3Q17-2Q23 (PDF)

July 10, 2023

Volume of complaints. Breakouts for federal and private loans with subbreakouts for dealing with lender or servicer, struggling to repay loan and credit/fraud issues. Additional breakout for private loans only: getting a loan.

Consumer Student Loan Complaints Filed with CFPB by Company: 9M15 PDF Format

August 22, 2018
Number of consumer-filed complaints related to student loans by institution for institutions with most complaints. Breakouts for complaints related to: repayment problems, lender or servicer problem, and getting a loan.

Consumer Student Loan Complaints Filed with CFPB by Company: 12M15 Spreadsheet Format

August 22, 2018
Number of consumer-filed complaints related to student loans by institution for institutions with most complaints. Breakouts for complaints related to: repayment problems, lender or servicer problem, and getting a loan.

Consumer Student Loan Complaints Filed with CFPB by Company: 2011-Mar 2015 PDF Format

August 22, 2018
Cumulative number of consumer-filed complaints related to student loans by institution for institutions with most complaints. Breakouts for complaints related to: repayment problems, lender or servicer problem, and getting a loan.

Consumer Student Loan Complaints Filed with CFPB by Company: 2011-Dec 2014 PDF Format

August 22, 2018
Cumulative number of consumer-filed complaints related to student loans by institution for institutions with most complaints. Breakouts for complaints related to: repayment problems, lender or servicer problem, and getting a loan.

Consumer Student Loan Complaints Filed with CFPB by Company: 12M15 PDF Format

August 22, 2018
Number of consumer-filed complaints related to student loans by institution for institutions with most complaints. Breakouts for complaints related to: repayment problems, lender or servicer problem, and getting a loan.

Consumer Student Loan Complaints Filed with CFPB by Company: 2011-Sep 2014 PDF Format

August 22, 2018
Cumulative number of consumer-filed complaints related to student loans by institution for institutions with most complaints. Breakouts for complaints related to: repayment problems, lender or servicer problem, and getting a loan.

Consumer Student Loan Complaints Filed with CFPB by Company: 2011-Sep 2014 Spreadsheet Format

August 22, 2018
Cumulative number of consumer-filed complaints related to student loans by institution for institutions with most complaints. Breakouts for complaints related to: repayment problems, lender or servicer problem, and getting a loan.

Consumer Student Loan Complaints Filed with CFPB by Company: 9M15 Spreadsheet Format

August 22, 2018
Number of consumer-filed complaints related to student loans by institution for institutions with most complaints. Breakouts for complaints related to: repayment problems, lender or servicer problem, and getting a loan.

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