The top complaints consumers have about reverse mortgages are the inability to change their loan terms, servicer runarounds and foreclosure problems, according to a new report from the CFPB. More specifically, the top complaint involves distress about the inability to add new borrowers to an existing loan. “Reverse mortgages prohibit spouses, heirs and dependents from taking over the loan. This is because loan amounts are, in part, calculated using a borrower’s age and the loan repayment is triggered when the last borrower moves out or dies,” the bureau said. “This can be a problem for surviving spouses and children. Family members complained to the CFPB about not being able to be added to the loan so they could keep the ...