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Home » Store » Legislation » Policy of Paying Bonuses for ‘Upselling’ Mortgages Lands Nonbank Firm in Hot Water with CFPB

Policy of Paying Bonuses for ‘Upselling’ Mortgages Lands Nonbank Firm in Hot Water with CFPB

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Legislation

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The Consumer Financial Protection Bureau took its first legal action over alleged violation of the new loan originator compensation rule last week, bringing suit against Castle & Cooke Mortgage, a Utah-based nonbank, and two top executives. The CFPB claims that the defendants had an unwritten policy of paying quarterly bonuses to loan officers based on a formula that rewarded the origination of mortgages with high interest rates, “thus incentivizing loan officers to steer consumers into mortgages with less favorable terms, the very practice the compensation rule sought to prohibit,” said the CFPB’s complaint. Overall, the firm paid...
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