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Home » Store » Taxable » Subprime Lenders Fare Badly In New Satisfaction Survey

Subprime Lenders Fare Badly In New Satisfaction Survey

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Mortgage borrowers apparently aren’t all that satisfied with the service they receive at subprime lending shops. In fact, a new survey by marketing firm J.D. Power and Associates shows that when it comes to a quality experience, subprime customers rate toward the bottom of the heap. The survey, taken last November, asked 4,498 mortgage borrowers who had gotten a loan within the prior nine months to rank their satisfaction with the lending process. In…
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