Mortgage companies love technology – most of them anyway. Companies increased their total IT spending 14 percent in 2004 over 2003, according to the 2005 MBA Technology Study released this summer. Yet, companies increased their spending for technology-related office expenses by 19 percent. It is in this area of general business spending that companies could be wasting a lot of money, warns Rick Roth, chief researcher for business operations consultancy The Hackett Group.