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Volume 25 - Number 9

April 28, 2014

S&P Finds Mortgage Servicers Are Adapting to Bureau’s Rule

A new research report from analysts at Standard & Poor’s Ratings Services confirms earlier industry accounts that mortgage servicers are adapting to the CFPB’s newly implemented mortgage servicing rules, and that the rules are having the effects regulators intended. Back in 2013, S&P asked its ranked servicers to complete CFPB questionnaires as part of its semiannual Servicer Evaluation Analytical Methodology process. “We sent a questionnaire with our mid-year SEAM regarding compliance plans and readiness levels, and asked servicers to complete the questionnaires again after Jan. 10 [the implementation date of the new rules], to indicate their levels of compliance,” analysts at the ratings service said. The questionnaire included key areas of compliance: continuity of contact; dual-track foreclosure; servicing transfers; error...

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