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Volume 25 - Number 26

December 22, 2014

Downloads Available: Consumer Credit Reporting Complaints Filed With CFPB by Company - as of 9/30/14

Consumer Complaints About Credit Reporting Jump YOY

Consumer complaints to the CFPB about credit reporting-related issues fell 10 percent industrywide during the third quarter of the year, but leapt more than 100 percent on a year-over-year basis, according to an analysis of the bureau’s complaint database by Inside the CFPB. Drawing definitive conclusions on the data may be premature, given that the bureau has only been collecting complaints about credit reporting since the fourth quarter of 2012. However, a close look at the available data suggests a seasonal jump in consumer grievances takes place in the first quarter of the year. For example, in the first quarter of 2013, gripes jumped 63.7 percent. Similarly, in the first quarter of 2014, complaints leaped 101.5 percent [with exclusive chart] ...

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