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Volume 25 - Number 23

November 10, 2014

Downloads Available: Trends in Mortgage Consumer Complaints Filed With CFPB - 4Q11-3Q14

Downloads Available: Mortgage-Related Complaints Filed With CFPB - 3Q14

Mortgage Complaints to CFPB Fall for Fifth Time in Six Quarters

Total mortgage-related complaints filed by borrowers with the CFPB dropped again in the third quarter of 2014, the fifth drop in the last six quarters, according to a new analysis by Inside the CFPB. Data contained in the CFPB’s consumer complaint database show that such consumer gripes fell 17.6 percent in the third quarter of the year, and were down 23.6 percent from the same period in 2013. Total mortgage complaints have been trending downward since they peaked at 15,239 in the first quarter of 2013. Third quarter 2014 grumblings came to 8,995. A closer inspection of the data reveals that consumer gripes about their home loans are down across the board [With two exclusive data charts] ...

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