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Home » Mortgage-Related Consumer Complaints by Company » Files

Mortgage-Related Consumer Complaints by Company

Mortgage-Related Complaints Filed With CFPB: 12M19 (PDF)

January 17, 2020
Top 50 ranking of institutions by number of complaints. Breakouts for loan modification, servicing, application/ origination, closing, timely response, and closed complaint.

Mortgage-Related Complaints Filed With CFPB: 12M19 (Spreadsheet)

January 17, 2020
Top 50 ranking of institutions by number of complaints. Breakouts for loan modification, servicing, application/ origination, closing, timely response, and closed complaint.

Mortgage-Related Complaints Filed With CFPB: 9M19 (PDF)

October 21, 2019
Top 50 ranking of institutions by number of complaints. Breakouts for loan modification, servicing, application/ origination, closing, timely response, and closed complaint.

Mortgage-Related Complaints Filed With CFPB: 9M19 (Spreadsheet)

October 21, 2019
Top 50 ranking of institutions by number of complaints. Breakouts for loan modification, servicing, application/ origination, closing, timely response, and closed complaint.

Mortgage-Related Complaints Filed With CFPB: 6M19 (PDF)

July 29, 2019
Top 50 ranking of institutions by number of complaints. Breakouts for loan modification, servicing, application/ origination, closing, timely response, and closed complaint.

Mortgage-Related Complaints Filed With CFPB: 6M19 (Spreadsheet)

July 29, 2019
Top 50 ranking of institutions by number of complaints. Breakouts for loan modification, servicing, application/ origination, closing, timely response, and closed complaint.

Mortgage-Related Complaints Filed With CFPB: 3M19 (PDF)

April 17, 2019
Volume of complaints by institution. Breakouts for loan modification, servicing, application/ origination, closing, timely response, and closed complaint.

Mortgage-Related Complaints Filed With CFPB: 3M19 (Spreadsheet)

April 17, 2019
Volume of complaints by institution. Breakouts for loan modification, servicing, application/ origination, closing, timely response, and closed complaint.

Issues in Mortgage Complaints: FY17-18 (Spreadsheet)

March 13, 2019
Counts and percentage of total for complaints by company for the 50 companies with the most complaints in five categories: trouble during payment process, applying or refinancing, closing, or other/unspecified.

Issues in Mortgage Complaints: FY17-18 (PDF)

March 12, 2019
Counts and percentage of total for complaints by company for the 50 companies with the most complaints in five categories: trouble during payment process, applying or refinancing, closing, or other/unspecified.
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