Originations of expanded-credit mortgages are up in 2020 despite a pullback by nonbanks that dominated the top-10 lender ranking in 2019. The increase this year was led by banks.
Monitoring calls between employees and borrowers can provide insight on customer satisfaction and help servicers meet compliance requirements, according to S&P Global Ratings.
The share of office properties in new commercial MBS is increasing and the use of upfront debt service reserves is fluctuating as issuers address the poor performance of outstanding deals.