The call-center business model used by Quicken Loans won praise from real estate agents who often prefer to deal with a local loan officer, according to the results of a new survey by Campbell Surveys and sponsored by Inside Mortgage Finance. “It is clear that agents like Quicken for loan programs, lead time on closing dates, policy on providing closing status to agents and performance on meeting closing dates,” said Tom Popik, research director for Campbell Surveys. He said...

A potential shortage of residential real estate appraisers has some concerned that the decline could have far-reaching effects on the housing and mortgage industry. This prompted the Appraisal Foundation to issue a request for comment and examine possible changes to the recently revamped criteria used to qualify appraisers. While new criteria for becoming an appraiser went into effect in January 2015, the Appraiser Qualifications Board published a concept paper in July that was followed by a public hearing in October 2015 to voice its concern about the qualification criteria. Nationwide, the numbers of licensed appraisers has trended...

“We’ve heard recently that CFPB Director Richard Cordray expects to continue to use enforcement actions to shape policy,” said attorney Kris Kully.

Pulte raised concerns about the way PulteGroup is being managed, including the relocation of the company’s headquarters from Detroit to Atlanta in 2013.

Total gripes to the bureau slid 5.0 percent in the first quarter and were off 3.0 percent on an annual basis...

The consultant has seen compliance costs rise, but without a commensurate cut in LO commissions...

FHFA chief Mel Watt is expected to issue a final decree this month…

This so-called agency “patch” was set up to last for seven years, or until 2021...

Citadel's pipeline is at roughly $150 million.

By imposing a one-size-fits-all mechanical underwriting system for mortgages, the QM rule has deprived community banks of a significant competitive advantage over megabanks, he argued…