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Home » Servicers Need to Plan for Outsourcing, Moody’s Warns
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Servicers Need to Plan for Outsourcing, Moody’s Warns

March 31, 2006
More subprime mortgage servicers are outsourcing key parts of their business. But while that strategy can lead to lower costs and greater efficiency, it also carries significant risks that require careful management. “A management structure that can oversee far-flung operations and quality control and maintain effective communication between sites is crucial to ensure consistency in servicing quality and to maintain effective controls in the monitoring of an offshore call center,” said Moody’s Investors Service…
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