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Volume 2010 - Number 5

March 5, 2010

Legal Implications Hinder Servicers’ Facebook Use

Servicers must be careful when contacting delinquent borrowers via social networking Web sites such as Facebook, according to industry lawyers. “The concern is that it is not always obvious what is and is not allowed on these sites,” said David Beam, a partner at K&L Gates. Beam detailed the legal implications of using “alternative communication methods” during an audio...

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The Consumer Financial Protection Bureau is completing its first six months of operation. Based on the agency’s regulatory pronouncements and announcements to date, how do you think the agency is doing?

It’s doing a good job of balancing consumer protections with regulating the mortgage industry.
It’s too early to tell what kind of job the CFPB is doing.
It’s not needed and should be closed down.

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