Advanced Search

Volume 25 - Number 11

May 26, 2014

CFPB Again Emphasizes Need for Compliance-Management Systems

The CFPB is once again reminding regulated entities of the importance of robust compliance-management systems to help stay up-to-snuff with all of the bureau’s rules, regulations and requirements and other federal consumer financial laws. For instance, in the three nonbank markets (payday lending, debt collection and credit reporting) highlighted in the bureau’s latest Supervisory Highlights report, CFPB examiners found that “many companies had systemic flaws in their compliance-management systems, such as consistently failing to have a system in place to track and resolve consumer complaints. “The CFPB expects companies to respond to customer complaints and identify major issues and trends that may pose broader risks to their customers,” the report added. The bureau does not require a particular CMS structure...

Subscribers to Inside the CFPB have full access to all its stories and data online. Visitors may become subscribers for full access or may purchase individual articles and data.

Subscriber Log In

If you are a current subscriber or already purchased this article, please login below.

Forgot your password?

Already subscribe but haven't registered for all the benefits of the website?

Subscribe

This biweekly keeps mortgage executives on top of the onslaught of new legal and regulatory issues the industry has been seeing.

 

Pay-Per-View

You can purchase this article for $55.00 without subscribing and always have access to it on insidemortgagefinance.com.

Pay Per View

Please contact Customer Service if you need assistance: 1-800-570-5744

Poll

In 2016, what have you been paying your retail residential loan officers, on average, as a commission?

25 to 50 basis points per loan
51 to 75 bps
76 to 100 bps
101 to 150 bps
More than 150 bps
We’re a call center lender and don’t disclose that data point.

vote to see results
Housing Pulse