East West Mortgage, one of the nation’s largest brokers, decided back in 2001 when it was a young stripling that the path to success was tied to the ability to communicate with home buyers. So the company invested in a virtually untested state-of-the-art telephone system that used their building’s cutting-edge Ethernet network. The lender had 65 employees and occupied two suites of an office building located in McLean, VA, a Washington, DC suburb. …