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Volume 2014 - Number 10

March 13, 2014

Bank and Nonbank Servicers Ordered to Make Improvements to HAMP Performance

Whether a servicer was a bank or a nonbank doesnít appear to have played much of a role in terms of performance in the non-agency portion of the Home Affordable Modification Program, according to the latest assessments by the Treasury Department. Six servicers were found to need ďmoderateĒ improvement: three banks and three nonbanks. HAMP incentive payments in the future could be withheld if the firms donít improve their performance. The needs-to-improve list includes Bank of America, CitiMortgage, Nationstar Mortgage, Ocwen Loan Servicing, Select Portfolio Servicing and Wells Fargo. The other major HAMP servicer, JPMorgan Chase, was found to have largely satisfied HAMP performance requirements, based on assessments for the fourth quarter of 2013. Among the seven largest HAMP servicers, only nonbanks had...

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