GSEs to Review Servicing and Appraisal Process in 2018
January 5, 2018
Fannie Mae and Freddie Mac plan to tackle issues related to mortgage servicing and the borrower experience as part of their 2018 goals. The Federal Housing Finance Agency released the “scorecard” for the GSEs late last month, which outlines specific priorities the duo are expected to focus on throughout the year. The GSEs are charged with assessing the current mortgage servicing business model and developing specific plans to support servicing liquidity. The FHFA charged the GSEs to “assess the challenges and potential solutions for improving the borrower experience, expanding liquidity, and increasing efficiency of the servicing market.”