Home Improvement High on Consumers’ Complaint List
December 3, 2001
Home improvement posed fewer problems for consumers in 2001 than last year. However, along with bad lending practices, it remained on the top 10 list of consumer complaints, the latest survey of consumer protection agencies has found. The survey conducted by the National Association of Consumer Agency Administrators and the Consumer Federation of America ranked home improvement as the third most common consumer complaint this year. It has been in the top three for the