Customer Support

Welcome to Inside Mortgage Finance Publications online Customer Support. If you prefer to speak to us, call (301) 951-1240 or (800) 570-5744—no menus and a live person will answer. Note that we are open from 8:30 a.m. to 5:30 p.m. Eastern time. You can also send an email to Customer Service.

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Newsletters: If you cancel your newsletter subscription you can request a refund for un-served issues. Issues that contain our valuable quarterly data carry a higher price, and your refund will be adjusted to reflect this price difference. (Issues containing quarterly data are valued at $150 per issue.) No newsletter subscription refunds are issued once archive access is granted.

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Webinars: If you cancel your webinar registration within two business days of the conference date, you will receive a full refund less $25 processing fee. If you prefer, you can apply your refund toward a future webinar and not incur the processing fee. No webinar refunds are issued once we provide the conference manual link.

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Site Licenses

Inside Mortgage Finance Publications often negotiates site licenses with firms having a large number of readers to our newsletters. The per-subscription price can be surprisingly low. Licenses usually make economic sense when you need fifty or more subscriptions. If you have multiple subscriptions up to fifty, we offer a sliding scale of discounts, which is also attractive. Call us for more information. See also "Copyright FAQs & News".

Contact Us

Mailing Address:
Inside Mortgage Finance Publications, Inc.
7910 Woodmont Ave., Ste. 1000
Bethesda, MD 20814-7019
(301) 951-1240
(800) 570-5744

Poll

Home-equity lending is beginning to show new life. My company (pick one):

Plans to enter this market over the next 12 months.
Is already making home equity loans and hopes to increase the offerings.
Is in the market but don’t expect much growth.
Is not making second liens and has no plans to do so.

vote to see results
Housing Pulse