Building Bridges: Connecting with Customers in a Changing RESPA Environment

Wednesday, March 8 | 2:30 pm ET

With purchase mortgages likely to be the driving production force in 2017, connecting with homebuyers—especially early in the process—is becoming even more crucial. While recent enforcement actions and guidance from the Consumer Financial Protection Bureau have upended decades of RESPA enforcement policy and scared many originators away from using marketing services agreements and other business development relationships once allowed by regulators, a federal court ruling in PHH v. CFPB is once again changing the regulatory landscape.

The mortgage lending environment could change significantly in the coming months if the Supreme Court rules in PHH v. CFPB that the bureau overstepped its boundaries in enforcing Section 8 of the Real Estate Settlement Procedures Act.  Or a change in CFPB leadership, brought on by a ruling in the PHH case, installation of a new agency director by President Trump or Congressional changes to the bureau's leadership structure, could dial back current CFPB enforcement policies.

Learn more about balancing customer acquisition with regulatory risk at the IMF webinar “Building Bridges: Connecting with Customers in a Changing RESPA Environment” on March 8. During this 90-minute event, you’ll also learn how you can position your business to thrive no matter what happens with CFPB enforcement.

You’ll hear from:

  • Rodrigo Alba, SVP, Mortgage Finance & Regulatory Counsel, American Bankers Association
  • Benjamin K. Olson, Partner, BuckleySandler
  • Phillip L. Schulman, Partner, Mayer Brown

Among the topics we’ll cover:

  • What business relationships are allowed under the CFPB’s existing RESPA interpretation?
  • What are the greatest RESPA Section 8 risks facing mortgage lenders?
  • Has the regulatory environment changed for marketing services agreements?
  • How do you determine how much regulatory risk you can bear?
  • What happens to RESPA enforcement if CFPB leadership changes?

    Please note:

    Your webinar registration covers you and your entire team in one room. Additional locations must be registered separately. Call for discounted pricing for additional locations.

    The webinar manual, included with all registration options, provides a program outline, speaker bios and presentations, and pertinent articles on the subject from Inside Mortgage Finance and our other newsletters.

    The recording, which contains both an integrated audio/video copy of the conference as well as an audio-only version, is available approximately 24 hours after the conference and can be downloaded from your account after that time. You will receive an email notifying you when the recording is available for download.


Registration and Recording - $445.00
Registration - $420.00
Recording and Manual - $380.00

Please contact Customer Service if you need assistance: 1-800-570-5744


With rates higher this year, there has been talk of lenders liberalizing their underwriting standards in an effort to increase volume and make up for lower refis.

Do you think your shop will loosen standards over the coming three months?

Yes, but not by much.
Yes, by a lot.
Yes and, heck, we may even do non-QM lending.
No, not at all.
No and we may even tighten credit.

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